• Search Filter

    0
    0
    0

    Faq

     Yes, all the old cars parts we offer are genuine and original OEM (Original  Equipment Manufacturer) parts. We prioritize providing our customers with  authentic components sourced directly from reputable vehicle  manufacturers.

    Finding the right old cars parts for your vehicle is easy on our website. You can use the search bar and enter missing part name. Our website will then filter and display the compatible parts for your specific vehicle. Additionally, you can browse through our categories and use filters to narrow down your search.

    We take the quality of our old cars parts seriously. Each part undergoes a thorough inspection and testing process to ensure it meets our standards. The condition of each part is clearly outlined in the product description, providing transparency about any wear or imperfections.

    To place an order, simply follow these steps:

    Browse our website and add the search the desire old cars parts
    Fill the form for more information
    Upload the photo of missing parts
    Within the 24 hours you will receive the call from our executive and they will understand your needs and deliver the parts at your doorstep. 

    Absolutely! We understand that selecting the right part can be challenging, and our customer support team is here to help. You can contact us through the information provided on our Contact Us page. Whether you have questions about compatibility, installation, or any other concerns, our team is ready to assist you.

    To stay informed about promotions, discounts, and new arrivals, we recommend subscribing to our newsletter. You can find the subscription option on our homepage or during the checkout process. By subscribing, you'll receive regular updates directly to your email inbox, keeping you in the loop about the latest offers and products.

    The return policy on Parts Dekho is designed to be as fair and straightforward as possible, though it may vary depending on the individual seller. Generally, most products can be returned within 14 days of receiving your order, provided they are unused and in their original packaging. To initiate a return, log in to your account, go to your order history, and select the item you wish to return. Follow the on-screen instructions to complete the return request, which may involve printing a return label and dropping the item off at a designated location. Once the return is received and inspected by the seller, your refund will be processed. Please note that certain items, like perishable goods or customized products, may not be eligible for return. Always check the specific return policy on the product page before making a purchase.

     If you need assistance with anything related to your Parts Dekho experience, our customer support team is here to help. You can reach out to us through the "Contact Us" page on our website, where you’ll find a form to submit your query. Additionally, we offer live chat support for immediate assistance with urgent matters. Whether you have questions about a product, need help with an order, or have concerns about a seller, our dedicated team is ready to provide the support you need. We strive to respond to all inquiries as quickly as possible, ensuring you have a smooth and satisfying shopping experience.

    Shipping charges on Parts Dekho can vary depending on several factors, including the seller, the destination of the delivery, and the size or weight of the items purchased. Some sellers may offer free shipping on certain products or orders above a specific amount, while others may charge a nominal fee to cover shipping costs. During the checkout process, you will see the total shipping cost before completing your purchase, so there are no surprises. The shipping charges are calculated based on real-time rates from our logistics partners, ensuring that you receive the best possible service. You can also choose from different shipping options, such as standard or express delivery, depending on how quickly you need your items.

    Leaving a review on Parts Dekho is a great way to share your experience with other shoppers and help them make informed decisions. After you’ve received your purchase, you’ll receive an email inviting you to leave a review. Alternatively, you can log in to your Parts Dekho account, go to your order history, and click on the product you wish to review. On the product page, you’ll find the option to rate the item and leave detailed feedback about your experience, including the product’s quality, value for money, and how it met your expectations. Your review is valuable not only to other shoppers but also to the sellers, as it helps them improve their products and services. Honest reviews contribute to a trustworthy and reliable marketplace.

    At Parts Dekho, we prioritize creating a safe and reliable marketplace for our customers. To ensure that our sellers meet high standards, we thoroughly vet them during the registration process. Additionally, each seller on our platform has a rating based on customer reviews and feedback. When you view a product, you can see the seller’s rating, the number of transactions they’ve completed, and read reviews from previous customers. These ratings and reviews are valuable tools to help you assess the trustworthiness of a seller before making a purchase. If you ever have concerns about a seller, our customer support team is available to assist you.

    If you receive a damaged or defective product, we understand how frustrating that can be, and we’re here to help resolve the issue quickly. First, we recommend taking photos of the damaged or defective item as evidence. Then, log in to your Parts Dekho account and go to your order history. Select the item in question and choose the option to report an issue. You will be guided through the process of submitting your claim, which includes providing details about the damage or defect and uploading the photos you’ve taken. Our team will review your claim and, depending on the situation, arrange for a replacement, repair, or refund. We aim to make this process as smooth and hassle-free as possible.

    Yes, you can cancel your order on Parts Dekho, but the ability to do so depends on the status of your order. If your order has not yet been processed or shipped, you can easily cancel it by logging into your account, going to your order history, and selecting the "Cancel Order" option next to the item you wish to cancel. If your order has already been shipped, cancellation may not be possible, and you may need to wait until you receive the item to initiate a return. It’s important to act quickly if you wish to cancel an order, as our sellers work hard to process and ship orders promptly. Please review the specific cancellation policy on the product page for more details.

    Yes, Parts Dekho frequently offers promotions, discounts, and special deals to enhance your shopping experience. You can find these promotions by visiting the "Deals" or "Offers" section on our website, where we regularly update the latest discounts available from various sellers. Additionally, by signing up for our newsletter, you can receive exclusive discount codes and be the first to know about upcoming sales events. Many sellers also offer seasonal promotions or discounts on specific product categories, so it’s a good idea to check back often to take advantage of these savings. You can also find promotional banners on the homepage that highlight ongoing deals.

    Parts Dekho is committed to offering only genuine and authentic products to our customers. We work closely with our sellers to ensure that all items listed on our platform meet our strict quality and authenticity standards. Sellers are required to provide proof of authenticity for branded products, and we conduct regular audits to ensure compliance. Additionally, our customer review system allows shoppers to report any concerns about product authenticity. If a product is found to be counterfeit, we take immediate action, including removing the product from our platform and taking appropriate measures against the seller. Your trust is important to us, and we strive to create a marketplace where you can shop with confidence.
    Chat with us